Refund policy

Shipping 

Delivery within greater Cairo, Giza, and Alexandria takes 2-3 business days. Other governorates will receive their orders within 3-5 business days.

Refunds

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.

To start a return, you can send us a message on

We’ll send you a return shipping company to collect the item.

N.B. Original shipping charges are non-refundable and charges for returned items are the responsibility of the customer.